{"id":2305,"date":"2018-05-25T14:14:09","date_gmt":"2018-05-25T12:14:09","guid":{"rendered":"https:\/\/weiss-ag.com\/support-2"},"modified":"2025-07-28T00:23:20","modified_gmt":"2025-07-27T22:23:20","slug":"support-ticket","status":"publish","type":"page","link":"https:\/\/weiss-ag.com\/de\/support-ticket\/","title":{"rendered":"Support-Ticket"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2305\" class=\"elementor elementor-2305\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-27d0ec14 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"27d0ec14\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-59719223\" data-id=\"59719223\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-26ee5030 elementor-widget elementor-widget-text-editor\" data-id=\"26ee5030\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\"><h3 data-start=\"474\" data-end=\"491\">Need Support?<\/h3><p data-start=\"493\" data-end=\"569\">We&#8217;re here to help \u2014 simply send us an email with the following information:<\/p><ul data-start=\"571\" data-end=\"930\"><li data-start=\"571\" data-end=\"593\"><p data-start=\"573\" data-end=\"593\"><strong data-start=\"573\" data-end=\"591\">Your full name<\/strong><\/p><\/li><li data-start=\"594\" data-end=\"642\"><p data-start=\"596\" data-end=\"642\"><strong data-start=\"596\" data-end=\"640\">The company or organization you work for<\/strong><\/p><\/li><li data-start=\"643\" data-end=\"775\"><p data-start=\"645\" data-end=\"775\"><strong data-start=\"645\" data-end=\"666\">Ihre Rufnummer<\/strong>, or your <strong data-start=\"676\" data-end=\"709\">WhatsApp, WeChat, or Skype ID<\/strong> (if you&#8217;d like us to contact you through one of these channels)<\/p><\/li><li data-start=\"776\" data-end=\"808\"><p data-start=\"778\" data-end=\"808\"><strong data-start=\"778\" data-end=\"790\">Subject:<\/strong> Support Request<\/p><\/li><li data-start=\"809\" data-end=\"872\"><p data-start=\"811\" data-end=\"872\"><strong data-start=\"811\" data-end=\"837\">A detailed description<\/strong> of the issue you&#8217;re experiencing<\/p><\/li><li data-start=\"873\" data-end=\"930\"><p data-start=\"875\" data-end=\"930\"><strong data-start=\"875\" data-end=\"913\">Any relevant photos or attachments<\/strong>, if applicable<\/p><\/li><\/ul><p data-start=\"932\" data-end=\"1017\"><br data-start=\"960\" data-end=\"963\" \/>We&#8217;ll get back to you as soon as possible.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7cca48d elementor-widget elementor-widget-button\" data-id=\"7cca48d\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a href=\"mailto:support@weiss-ag.com?subject=Support Request&#038;body=Dear Support Team,\r\n\r\nHere are the details of my request:\r\n\r\nFull Name: \r\nCompany or Organization: \r\nPhone Number or WhatsApp\/WeChat\/Skype ID: \r\nDescription of the Issue: \r\nAttachments (if any): \r\n\r\nThank you!\" class=\"elementor-button-link elementor-button elementor-size-sm\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">E-Mail to support@weiss-ag.com<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Need Support? We&#8217;re here to help \u2014 simply send us an email with the following information: Your full name The company or organization you work for Your phone number, or your WhatsApp, WeChat, or Skype ID (if you&#8217;d like us &hellip; <a href=\"https:\/\/weiss-ag.com\/de\/support-ticket\/\">Mehr lesen<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":13,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/weiss-ag.com\/de\/wp-json\/wp\/v2\/pages\/2305"}],"collection":[{"href":"https:\/\/weiss-ag.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/weiss-ag.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/weiss-ag.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/weiss-ag.com\/de\/wp-json\/wp\/v2\/comments?post=2305"}],"version-history":[{"count":18,"href":"https:\/\/weiss-ag.com\/de\/wp-json\/wp\/v2\/pages\/2305\/revisions"}],"predecessor-version":[{"id":9238,"href":"https:\/\/weiss-ag.com\/de\/wp-json\/wp\/v2\/pages\/2305\/revisions\/9238"}],"wp:attachment":[{"href":"https:\/\/weiss-ag.com\/de\/wp-json\/wp\/v2\/media?parent=2305"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}